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Company Information
**Company Overview:** - **Location:** Malaysia - **Core Focus:** Business Process Management (BPM) - **Services Provided:** - Multi-lingual Customer Service - Tele Sales Support - Consulting Services - **Operational Flexibility:** Allows customers to start with a small operation size (even as small as 1) while ensuring service levels comparable to those offered by large BPO/BPM companies. - **Client Base:** Targets high-growth companies, particularly small to mid-size organizations. **Key Offerings:** - **Multi-Lingual Support:** Provides customer service and tele sales support in multiple languages to cater to a global customer base. - **Cost-Effective Solutions:** Specializes in delivering cost-effective solutions, particularly beneficial for small and mid-size organizations. - **Consulting Services:** Offers consulting services to address clients' strategic and operational needs. **Differentiation:** The company differentiates itself by offering high-quality services to small and mid-size organizations, allowing them to start with minimal operational size while still receiving service levels comparable to larger BPO/BPM companies. **Client-Centric Approach:** - **Operational Size Flexibility:** Allows clients to initiate operations with minimal size, providing scalability as per their growth. - **Target Audience:** Primarily focuses on serving high-growth companies, meeting their unique requirements. **In Summary:** Based in Malaysia, this Business Process Management (BPM) company specializes in providing multi-lingual customer service, tele sales support, and consulting services. Its unique proposition lies in offering operational flexibility, enabling clients to start with minimal operational size, and delivering cost-effective solutions, particularly catering to the needs of small and mid-size organizations. The company's client-centric approach targets high-growth companies seeking tailored solutions for their strategic and operational requirements.
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