Smith.ai

24/7 live agents for phone, chat & SMS
Anonymous Interest
First profile visit from non logged in user
Company Size: 250 - 999
Industry:

AutomotiveBusiness ServicesECommerceEducationInformation TechnologyReal EstateOther IndustriesConsumer Products & ServicesFinancial ServicesLegalAdvertising & Marketing

United States, Los Altos
Language:

EnglishSpanishEnglishSpanish

Founded: 2015
Categories:

Customer Service OutsourcingBack Office OutsourcingSales OutsourcingAI Development

Company Information

Smith.ai is a customer engagement platform providing 24/7 live agents for phone, chat, and SMS services. Specializing in lead capture and client service, Smith.ai's North America-based professional receptionists go beyond basic call answering. They screen potential clients based on specific criteria, schedule appointments on the client's calendar, take payments, and make sales outreach calls to new prospects generated by websites and marketing campaigns.

Key Features:

1. **24/7 Coverage:** Smith.ai offers continuous handling of calls, chats, messages, and SMS to ensure constant customer engagement.

2. **Bilingual Services:** English and Spanish support is available for effective communication.

3. **Flexible Options:** Businesses can choose to have Smith.ai handle all calls, after-hours, weekends, or overflow as per their specific needs.

4. **Lead Qualification:** The platform includes lead qualification and intake form completion services.

5. **Outbound Calls:** Smith.ai can conduct outbound calls and outreach campaigns to engage with prospects.

6. **CRM Integrations:** The platform supports integration with thousands of CRM and software solutions, including Salesforce, HubSpot, Clio, and more.

7. **Call Recording and Transcription:** Users can benefit from call recording, transcription services, and searchable transcripts.

8. **Analytics and Performance:** Smith.ai provides call intelligence and performance analytics for businesses to assess engagement metrics.

9. **Free CRM Integration:** Every plan includes one free CRM or Zapier integration, offering flexibility and compatibility with existing systems.

10. **Risk-Free Trial:** Smith.ai offers a risk-free, 14-day money-back guarantee with no setup or cancellation fees.

Smith.ai caters to businesses of all sizes and industries, providing a comprehensive solution for customer engagement and lead management. The platform aims to align with businesses' growth goals and budget, offering a personalized approach to each client.

Contact Information:
- Website: [Smith.ai](https://smith.ai/)
- Schedule a free consultation: [Book Now](https://smith.ai/booking)

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